Frequently Asked Questions
What makes The Fan Club unique?
At The Fan Club, we believe staying cool should also look cool! Our fans are customizable, vibrant, and designed to express your personality. Whether you're dancing at a festival, attending a wedding, or just keeping it chill on a summer day, our fans are the perfect blend of function and flair.
How long does it take to receive my fan?
Since each fan is made to order, production typically takes 5-7 business days. After that, shipping times vary depending on your location. If you need your fan by a specific date, feel free to contact us, and we'll do our best to accommodate!
What are the fans made of?
Our fans are crafted with lightweight, durable materials designed to last. Each fan is carefully blinged and hand-assembled to ensure the highest quality and sparkle.
How do I care for my fan?
To keep your fan looking fabulous:
Gently wipe with a soft cloth to remove dust.
Avoid exposure to excessive water to protect rhinestones and finishes.
Store in a safe place when not in use to prevent damage.
Do you offer bulk or event orders?
Yes! If you're planning an event or want to order fans in bulk, reach out to us for special pricing and custom options. Our fans make great gifts for bridal parties, birthdays, and corporate events!
Do you offer bulk or event orders?
Yes! If you're planning an event or want to order fans in bulk, reach out to us for special pricing and custom options. Our fans make great gifts for bridal parties, birthdays, and corporate events!
What’s your return or exchange policy?
Since all our fans are customized, we cannot accept returns. However, if there’s an issue with your order, please contact us within 7 days of receiving your fan, and we’ll work to make it right.
Can I see your fans in action?
Of course! Check out our Instagram @TheFanClubUs to see photos and videos of our fans in action. Tag us to be featured on our page!
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and times will vary based on your location. You’ll see all available options at checkout.
How do I contact The Fan Club?
We’re always here to help! Send us a message through Etsy, email us at TheFanClubUs@gmail.com, or call us at 424-442-0003.